Privacy Policy

Last updated: January 22, 2026

1. Data Controller

The data controller is the operator of the VEMIAX platform. Our contact email: info@vemiax.com

2. Collected Data

We collect the following data to provide our services:

2.1 Registration Data

• Name (last name, first name)
• Email address
• Phone number
• Company name and company data (for partner companies)
• License plate number (for vehicle-related services)

2.2 Usage Data

• Login timestamps
• Wash history and transactions
• Booking data
• IP addresses and browser information

3. Purpose and Legal Basis of Data Processing

We use personal data for the following purposes:

• Service provision: Operating the vehicle wash management service (GDPR Art. 6(1)(b) - contract performance)
• Invoicing: Issuing and managing electronic invoices (GDPR Art. 6(1)(c) - legal obligation)
• Communication: Sending notifications about bookings, invoices (GDPR Art. 6(1)(b) - contract performance)
• Security: Protecting the system and users (GDPR Art. 6(1)(f) - legitimate interest)

4. Data Retention Period

We store personal data for the following periods:

• Account data: until account deletion, or 30 days after deletion request
• Transaction data: 8 years (as required by accounting law)
• Log files: 1 year

5. Data Security

We apply the following measures to protect data:

• SSL/TLS encryption for all data transfers
• Password hashing (bcrypt algorithm)
• Regular backups
• Access restriction and role-based permission management
• Firewall protection and intrusion prevention

6. Data Transfer

We do not share your personal data with third parties, except:

• Invoicing provider (Szamlazz.hu) - for invoice issuance purposes
• Authorities - when required by law

Data is stored within the European Union.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access: You can request information about your stored data
• Right to rectification: You can request correction of your data
• Right to erasure: You can request deletion of your data ("right to be forgotten")
• Right to restriction: You can request restriction of data processing
• Data portability: You can request your data in a machine-readable format
• Right to object: You can object to data processing

To exercise your rights, write to info@vemiax.com.

8. Cookies

Our website uses the following cookies:

• Necessary cookies: Essential for website operation (session identifier)
• Functional cookies: Remembering user settings

We do not use marketing or tracking cookies.

9. Filing a Complaint

If you believe your data protection rights have been violated, you may file a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

• Address: 1055 Budapest, Falk Miksa utca 9-11.
• Phone: +36 1 391 1400
• Email: ugyfelszolgalat@naih.hu
• Website: www.naih.hu

10. Amendments

We reserve the right to amend this Privacy Policy. We will notify users of changes on the website. We recommend reviewing this page regularly.